Shipping and Returns

SHIPPING INFORMATION

We offer shipping to Hong Kong and Macau

 

DELIVERY OPTIONS & COSTS

Free delivery on orders over $400. For orders under $400, we will charge $40 for delivery fee.

We will dispatch your order after 1-2 working days of you placing it.

We use SF Express / Alfred24 to deliver our orders. If you wish to deliver to a SF locker, please enter the SF locker code and full address with your name and phone number.

If you wish to change or cancel your items, we'll do our best to arrange this for you. Please email hk@smithandsinclair.com and we'll do our best to assist.

 

MELT-PROOF SHIPPING

To further ensure you enjoy your cocktail candy in the best condition, we advise that you send your order to a cool place where the packaging won’t be left outside.

 

RETURNS

We do not accept returns because all our products are food items and it is a quality concern. If you have a concern about an incorrect item received, please contact us at hk@smithandsinclair.com